We work hard, we get results.
What we offer
Our leaders are accomplished executives in businesses that focus on meeting customer needs in a manner that is professional and customized to each customer.
Our proprietary debt mediation processes facilitate win-win solutions for customers and their creditors.
Our goal is to build trusting relationships with consumers by providing them with services and solutions that help them achieve financial recovery and stability.
Our interactions with consumers are based on the highest principles of ethical behavior and complete compliance with federal and state law.
Our Management Team
Chairman and Chief Executive Officer
Merit Financial Solutions
Tom Simonson is the Chairman and Chief Executive Officer of Merit Financial Solutions, Inc. He provides the required entrepreneurial skills and insight to identify key business opportunities and then develops the implementation plan for our key growth strategies. Tom leads the Executive Committee.
Prior to joining Merit Financial Solutions, Tom was General Manager of the Technology, Consulting and Systems Integration Division at Unisys Corporation. Tom was responsible for the worldwide go-to-market plan, global sales organization, customer satisfaction and field operations. He had full P&L responsibility and $1.7B in top line revenue.
Prior to Tom’s position at Unisys, he was the EVP of Mainline Information Systems, a privately held IT solutions company. Before joining Mainline, Tom spent the first 21 years of his career at IBM, starting as a Marketing Representative in the Financial Services Industry and then progressing through their worldwide management development program. He held a wide variety of executive roles, including several global positions where he was responsible for diverse aspects of IBM’s business including Hardware, Software, Services and the Channel. During his last five years, Tom was a member of IBM’s Senior Leadership Team, a group comprised of their most senior executives on a global basis.
Tom received his Bachelor of Science degree in Business Administration from Drexel University.
Chief Financial Officer
Merit Financial Solutions
Ryan McKnight is Chief Financial Officer of Merit Financial Solutions, Inc., and is responsible for the administrative, financial and risk management operations of the company. He is responsible for the management of accounting, information technologies, investor relations, tax, and treasury departments. He oversees the finance operations of four subsidiary companies. Ryan is responsible for ongoing development and monitoring of control systems designed to preserve company assets and report accurate financial results. He is a member of the Executive Committee.
Ryan has a strong and diverse background with 20 years’ experience in accounting and auditing functions. He has served as controller for a variety of industrial segments, including manufacturing, distribution, and the energy sector. He started in public accounting, gaining invaluable experience with audit and internal control reviews. Ryan also owned his own firm providing finance, accounting and tax advisory services for small business owners.
Ryan is active in civic affairs and has served as Treasurer and Board Member for Camp Fire Green Country and has been a Volunteer Mentor for Thunderbird Youth Academy.
Ryan is a Certified Public Accountant and a graduate of Oklahoma State University with a Bachelor of Science in Business Administration.
Coffey Senger McDaniel
Patrick Wells is Outside Counsel and advises management on compliance, regulatory, and legal matters. Patrick graduated from Northeastern State University with a B.S. in Criminal Justice in 1998, and his law degree from Oklahoma City University School of Law in 2004. While attending law school, Patrick worked for an Oklahoma City law firm primarily focused on Consumer Protection Law, SEC Regulation, and Financial Law. After graduation, he gained extensive knowledge in the fields of Corporate Law, Consumer Protection, Corporate Governance and Licensure, Bankruptcy Law, Oil & Gas, and Property Law.
Patrick is admitted to practice in Oklahoma, the United States District Courts for the Northern, Eastern and Western Districts of Oklahoma and the United States District Courts for Bankruptcy for the Northern, Eastern and Western Districts of Oklahoma.
Prior to completing his undergraduate degree, Patrick was a member of the U.S. Army Military Police Corps, to which he received an honorable discharge from active duty in 1996. He continued to serve in the U.S. Army Reserves until 1998.
Merit Financial Solutions is a combination of core business experience, a passion for customer service, and dedicated ingenuity forged together beneath a single unifying banner.
Our revolutionary platform and superior performance in the area of debt servicing coupled with data gathering and lead generation opportunities work together to develop unique market channels that offer large market and growth opportunities.
If you're interested in hearing more about Merit Financial Solutions or any of its individual enterprises. please feel free to contact us:
Merit Financial Solutions is an informational program that provides you with financial informational and educational materials, systems, products and tools. Additionally, we may provide you the option to purchase valuable products and services.
BY ACCESSING, BROWSING, OR USING THE SITES OR OUR MOBILE APPLICATIONS OR OUR SERVICES IN ANY WAY YOU AGREE TO ALL OF THESE TERMS.
IF YOU DO NOT AGREE TO BE BOUND BY ALL OF THESE TERMS, PLEASE EXIT THE SITES, OUR MOBILE APPLICATION OR OTHER SERVICES IMMEDIATELY AND DO NOT USE THEM IN ANY WAY.
Merit is a service of Merit Financial Solutions, Inc., an Oklahoma corporation. The following are terms of a legal agreement (the “Agreement”) between you and Merit Financial Solutions, Inc. (“Merit”, “Merit Financial”, “we”, or “us”), that sets forth the terms and conditions for your access to and use of our web and mobile services, including web and mobile Internet sites and mobile applications, including without limitation Internet Web site located at www.MeritFinancialSolutions.com and any other web sites operated by us (collectively, the “Sites”) (however accessed and/or used, whether via personal computers, mobile devices or otherwise) and our Merit mobile application(s) (the “Mobile Application”), which are owned and operated by Merit, and your obtaining from us our services, related analysis of information in connection related to your credit report or debts, related analysis of information and recommendations we may make to you, use of service products or tools, use of career services systems, products or tools, use of social service systems, products or tools, using any informational or educational materials, systems, products or tools available on our sites including the entry of any personal information or uploading any document, and/or offers of products and services from our Partners (such services, the Sites and the Mobile Application shall collectively be referenced as the “Services”).
This Agreement also applies to your use of interactive features or downloads that: (i) we own or control; (ii) are available through the Services; or (iii) interact with the Services and post this Agreement. This Agreement governs your use of the Services. By accessing, browsing, and/or using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement and to comply with all applicable laws and regulations. The terms and conditions of this Agreement form the essential basis of our relationship with you. You should print or save a copy of this Agreement for your records.
The Services contain materials including, without limitation: graphics; layout; text; content; instructions; images; audio; videos; designs; advertising copy; trademarks; logos; domain names; trade names; service marks and trade identities; any and all copyrightable material (including source and object code); the “look and feel” of the Services; the compilation, assembly and arrangement of the materials of the Services; and all other materials related to the Services (collectively, the “Content”). The Services also provide functions and services for which you can register – such as to receive your credit report for free, related analysis of information in connection your credit report or debts, access of debt negotiation systems, products or tools, access of career services systems, products or tools, access of social service systems, products or tools, access of any informational or educational materials, systems, products or tools available on our sites including the entry of any personal information or uploading any document, and, if you so choose, to participate in our other offerings for products, services or referrals to marketing partners program (collectively, the “Product”).
We reserve the right to amend this Agreement from time to time and will notify you of any such changes by posting the revised Agreement on the Sites or on our Mobile Application. You should check this Agreement periodically for changes. All changes shall be effective upon posting. Your continued use of any of our Services after any change to this Agreement constitutes your agreement to be bound by any such changes. We may terminate, suspend, change, or restrict access to all or any part of the Services without notice or liability.
In some instances, both this Agreement and separate governing documents setting forth additional conditions may apply to a particular service or product offered via the Services (“Additional Terms”). The Additional Terms are incorporated by reference into this Agreement. To the extent there is a conflict between this Agreement and any Additional Terms, the Additional Terms will control unless the Additional Terms expressly state otherwise.
Through the Services, you may register to receive to use any of the informational or educational materials, systems, products or tools available on our sites, or to obtain valuable offers for products and services from time to time from our partners (collectively, the “Partners”). The decision to provide information to us is purely optional; however, if you elect not to provide such information, you may not be able to access certain features or functions of the Services.
Only users eighteen (18) years of age or older with valid United States Social Security Numbers may participate in our products and services offer program. By registering for an account, you certify that you are eighteen (18) years of age or older.
When you provide information to the Services, you agree to provide only true, accurate, current and complete information about yourself, your family and your accounts and you agree not to misrepresent your identity or your account information. You further agree to keep your account information up to date and accurate. You agree not to register for more than one account or create an account on behalf of someone else.
If you register on the Services and/or create a personal profile, you agree to accept responsibility for all activities that occur under your account or password, and you agree that you will not sell, transfer or assign your account or any account rights. You are responsible for maintaining the confidentiality of your password, and for restricting access to your computer, mobile device, or other Internet access device so that others may not access the password-protected portion of the Services using your name in whole or in part. If you become aware of any unauthorized use of your account, you agree to notify us immediately at the email address UnauthorizedUse@MeritFinancialSolutions.com.
We reserve the right to terminate your account or otherwise deny you access to the Services in our sole discretion, without notice and without liability.
If any information you provide is untrue, inaccurate or not current, or if we have reasonable grounds to suspect that such information is untrue, inaccurate or not current, we, in our sole discretion, have the right to suspend or terminate your use of any Product and refuse all current or future access to the Content and use of the Products or suspend or terminate any portion thereof. Further, you agree that we will not be liable to you or any third party if we suspend or terminate your access to the Content or any Products for any reason. We (and not any of our service providers) own your account information.
At the time that you submit your registration form to us to register for the Services, you agree that you are providing to us the following specific consents (in addition to being subject to this Agreement):
I understand that by submitting this registration form I am authorizing Merit Financial, to retain information that I may provide from time to time in order to use the Services (collectively, the “Registration Profile”), to use that Registration Profile to match me with product and services offers from time to time from its marketing partners, which offers it will send to me either by e-mail, text message (based upon my communication preferences) or through the display of advertisements or by other means including but not limited to postal services and to further use that Registration Profile to provide statistical analysis, reports and summaries of my Registration Profile in comparison to other users’ Registration Profiles. I understand that Merit Financial will not be sharing my Registration Profile with any of those marketing partners and that it is completely up to me to decide whether I would like to accept any of the offers I receive.
This E-Sign Disclosure and Consent Notice (“Notice”) applies to all communications, as defined below, for services provided by Merit Financial through the Merit Financial Services. Under this Notice, communications you receive in electronic form from us will be considered “in writing.”
By using Merit Financial’s Services you hereby consent to this Notice and affirm that you have access to the hardware and software requirements identified below. In addition, you must review and accept the terms of these services. If you choose not to consent to this Notice or you withdraw your consent, you will be restricted from using Electronic Services.
May include, but are not limited to, disclosures and communications we provide to you regarding our services such as: (i) terms and conditions, privacy statement or notices and any changes thereto; and (ii) customer service communications (such as communications to and from your creditors through the service) (“Communications”).
We may provide Communications to you by email or by making them accessible on the websites, mobile applications, or mobile websites (including via “hyperlinks” provided online and in e-mails). Communications will be provided online and viewable using browser software or PDF files.
To access and retain electronic Communications, you must have:
We may request that you respond to an email to demonstrate you are able to receive these Communications.
You may withdraw your consent to receive Communications under this Notice by writing to us at Merit Financial Solutions, Inc., Attn: E-Sign Disclosure and Consent Notice, P O Box 690417, Tulsa, OK 74169-0417, or by sending us an email message to Notice@MeritFinancialSolutions.com. Your withdrawal of consent will cancel your agreement to receive electronic Communications, and therefore, your ability to use our Electronic Services.
You may request a paper copy of any Communications; we will mail you a copy via U.S. Mail. To request a paper copy, contact us by writing to Merit Financial Solutions, Inc., Attn: E-Sign Disclosure and Consent Notice, P O Box 690417, Tulsa, OK 74169-0417. Please provide your current mailing address so we can process this request. We may charge you a reasonable fee for this service.
It is your responsibility to keep your primary email address current so that we can communicate with you electronically. You understand and agree that if we send you a Communication but you do not receive it because your primary email address on file is incorrect, out of date, blocked by your service provider, or you are otherwise unable to receive electronic Communications, we will be deemed to have provided the Communication to you; however, we may deem your account inactive. You may not be able to transact using our Online Services until we receive a valid, working primary email address from you.
If you use a spam filter or similar software that blocks or re-routes emails from senders not listed in your email address book, we recommend that you add Merit Financial to your email address book so that you can receive Communications by e-mail.
You can update your primary email address or other information by writing to us at Merit Financial Solutions, Inc., Attn: E-Sign Disclosure and Consent Notice, P O Box 690417, Tulsa, OK 74169-0417
You acknowledge and agree that your consent to electronic Communications is being provided in connection with a transaction affecting interstate commerce that is subject to the federal Electronic Signatures in Global and National Commerce Act, and that you and we both intend that the Act apply to the fullest extent possible to validate our ability to conduct business with you by electronic means.
We reserve the right, in our sole discretion, to discontinue the provision of your Communications, or to terminate or change the terms and conditions on which we provide Communications. We will provide you with notice of any such termination or change as required by law.
We will not share your credit report and/or score or information you provide us about your debts with our Partners. However, we will match offers from Partners against your Registration Profile (as herein defined), which would include your credit report and/or score along with other information you provide to us and other targeting criteria, in order to ensure that you receive offers that are tailored to you.
An integral element of our business objectives is to work to help consumers overcome financial hardship and achieve financial recovery so that their family can be more stable and enjoy the rewards of those efforts, including by receiving discounted and favorable pricing and rates on the products and services that they enjoy. While we do not guarantee that the offers that you receive from our Partners will meet that goal, or that they will necessarily be the best offers available to you, we do represent and warrant to you that providing you with valuable offers for products and services from our Partners is one of the core drivers of our business.
Our technology for matching your Registration Profile and the other information you provide to the offers for products and services provided by our Partners is proprietary and, in carrying out such matching, we may elect to consider, ignore, emphasize, or de-emphasize any relevant factors in our sole discretion. We do not guarantee that you will receive offers for any particular types of products or services.
Any offer for sale or purchase of any product or service by a partner is subject to the terms of sale provisions of the partner offering the particular product or service (including any shopping cart for the particular product or service). We are not responsible for any such transactions or products or services unless we are the vendor, in which case the terms of purchase we have posted for that particular product or service shall apply.
We may use information you provide to use in order to provide estimates of discounts on your debt balances or for other purposes. We may provide you figures and calculations of possible discounts and/or savings estimates; however, we provide such calculations for illustration purposes only. Such estimated figures are provided based upon our calculations and data only, and are neither endorsed nor commissioned by any of our counter-parties, Partners or third-party advertisers. We do not warrant or guarantee the accuracy, adequacy, timeliness, reliability, completeness or usefulness of any such estimated calculations, and we disclaim liability for errors or omissions in any such estimated calculations.
NEITHER MERIT FINANCIAL NOR THE PROGRAM IS INTENDED TO PROVIDE LEGAL, TAX OR FINANCIAL ADVICE. MERIT FINANCIAL IS NOT A FINANCIAL PLANNER, BROKER, TAX ADVISOR OR CREDIT COUNSELOR.
The Program is intended only to assist you in your financial organization and decision-making and is broad in scope. Your personal financial situation is unique, and any information and advice obtained through the Program may not be appropriate for your situation. Accordingly, before making any final decisions or implementing any financial strategy, you should consider obtaining additional information and advice from your accountant or other financial advisers who are fully aware of your individual circumstances.
You agree to use the Services, the Content, and the Products only for lawful purposes. You are prohibited from any use of the Services, the Content, and/or the Products that would constitute a violation of any applicable law, regulation, rule or ordinance of any nationality, state, or locality or of any international law or treaty, or that could give rise to any civil or criminal liability. Any unauthorized use of the Services, including but not limited to, unauthorized entry into Merit Financial’s systems, misuse of passwords, or misuse of any information posted on or available through the Services is strictly prohibited. Your eligibility for particular Products or services is subject to final determination by Merit Financial.
You are solely responsible for your interaction with other users of the Services, whether online or offline. We are not responsible or liable for the conduct of any user. We reserve the right, but have no obligation, to monitor or become involved in disputes between you and other users. Exercise common sense and your best judgment in your interactions with others, when you submit or post any personal or other information, and in all other online activities.
The Services may contain or offer sweepstakes, contests or other promotions, which may be governed by a separate set of rules that describe the sweepstakes, contest or promotion and may have eligibility requirements, such as certain age or geographic area restrictions. It is your responsibility to read those rules to determine whether or not your participation, registration or entry will be valid and to determine the sponsor’s requirements of you in connection with the applicable sweepstakes, contest or promotion.
Copyright. The copyright in the Content is held by Merit Financial or by the original creator of the material and is protected by U.S. and International copyright laws and treaties. You are permitted to use the Content delivered to you through the Services only on the Services. You agree that the Content may not be copied, reproduced, distributed, republished, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the express prior written consent of Merit Financial. You acknowledge that the Content is and shall remain the property of Merit Financial. You may not modify, participate in the sale or transfer of, or create derivative works based on any Content, in whole or in part. The use of the Content on any other web site, including by linking or framing, or in any networked computer environment for any purpose, is prohibited without Merit’s prior written approval. You also may not, without Merit’s written permission, “mirror” any material contained on the Services on any other server. You may not reverse engineer or reverse compile any of the Services’ technologies, including but not limited to, any Java applets associated with the Services. Any unauthorized use of any Content on the Services may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications statutes and regulations.
Trademarks. Merit Financial, MeritFinancial.com, and all related logos (collectively the “Merit Financial Trademarks”) are trademarks or service marks of Merit Financial. Other company, product, and service names and logos used and displayed on the Services may be trademarks or service marks owned by Merit Financial or others. Nothing in the Services should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the Merit Financial Trademarks displayed on the Services without our prior written permission in each instance. You may not use, copy, display, distribute, modify or reproduce any of the Merit Financial Trademarks found on the Services unless in accordance with written authorization by us. We prohibit use of any of the Merit Financial Trademarks as part of a link to or from any site unless establishment of such a link is approved in writing by us in advance. Any questions concerning any Merit Financial Trademarks, or whether any mark or logo is a Merit Financial Trademark, should be referred to Merit Financial.
It is often difficult to determine if your intellectual property rights have been violated. We may request additional information before we remove any infringing material. If a dispute develops as to the correct owner of the rights in question, we reserve the right to remove your content along with that of the alleged infringer pending resolution of the matter.
The information provided by the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject Merit Financial to any registration requirement within such jurisdiction or country. Merit Financial controls and operates the Services from offices located in the United States and makes no representations or warranties that the information, products or services provided through the Services are appropriate for use or access in other locations. Anyone using or accessing the Services from other locations does so on his or her own initiative and is responsible for compliance with United States and local laws regarding online conduct and acceptable content, if and to the extent such local laws are applicable. We reserve the right to limit the availability of the Services and/or the provision of any Content, program, Products, service or other feature described or available through the Services to any person, geographic area, or jurisdiction, at any time and in our sole discretion, and to limit the quantities of any such content, program, product, service or other feature that we provide.
Access to and use of password protected and/or secure areas of the Services are restricted to authorized users only. Unauthorized individuals attempting to access these areas of the Services may be subject to prosecution.
Failure to comply with the FCRA can result in state or federal enforcement actions, as well as private lawsuits. In addition, any person who knowingly and willfully obtains a consumer credit report or score/disclosure under false pretenses may face criminal prosecution.
Any items that we make available for download or use from the Services and/or our servers (the “Downloadable Items”) are the copyrighted work of Merit Financial or its licensors or suppliers. Your use of the Downloadable Items may be governed by Additional Terms, which may be included with the Downloadable Items. Please carefully read any Additional Terms to determine the full extent of conditions governing the use of such Downloadable Items. WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE DOWNLOADABLE ITEMS TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED, UNLESS SUCH REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PERMITTED BY THE LICENSE AGREEMENT APPLICABLE TO SUCH DOWNLOADABLE ITEMS. Note that if you install certain applications that may be available via the Services, you consent to the download of software to your computer or mobile device and accept these Terms and any Additional Terms related to such application.
As part of the Services, we may allow Registered Users to post content on bulletin boards, blogs and at various other publicly available locations on Merit Financial. You are responsible for all contact you submit to Merit Financial. By submitting content, you grant us a perpetual, worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use, reproduce, distribute, prepare derivative works of, modify, display, and perform all or any portion of the content in connection with Merit Financial and our business, including without limitation for promoting and redistributing part or all of the site (and derivative works thereof) in any media formats and through any media channels. You also grant each User a non-exclusive license to access your posted content through Merit Financial, and to use, reproduce, distribute, prepare derivative works of, display and perform such content as permitted through the functionality of Merit Financial and under this Agreement.
You may not post any message which is libelous or defamatory, or which discloses private or personal matters about any person. You may not post or transmit any data, image or program that is indecent, obscene, pornographic, harassing, threatening, abusive, hateful, racially or ethnically offensive. You may not encourage conduct that would be considered a criminal offense, give rise to civil liability or violate any law; or that is otherwise inappropriate. You may not post or transmit any message, data, image or program that would violate the property rights of others, including unauthorized copyrighted text, images or programs, trade secrets or other confidential proprietary information, and trademarks or service marks used in an infringing fashion.
You may not interfere with other users’ use of the Services, including, without limitation, disrupting the normal flow of dialogue in an interactive area of Merit Financial, deleting or revising any content posted by another person or entity, or taking any action that imposes a disproportionate burden on the Merit Financial infrastructure or that negatively affects the availability of Merit Financial to others. Except where expressly permitted, you may not post or transmit charity requests, petitions for signatures, franchises, distributorship, sales representative agency arrangements, or other business opportunities (including offers of employment or contracting arrangements), club memberships, chain letters, or letters relating to pyramid schemes. You may not post or transmit any advertising, promotional materials or any other solicitation of other users to use goods or services except in those areas that are specifically designated for such purpose.
You agree that you will not use any robot, spider, scraper, deep link or other similar automated data gathering or extraction tools or program, algorithm or methodology to access, acquire, copy or monitor Merit Financial or any portion of Merit Financial without our express written consent, which may be withheld in our sole discretion. You agree that you will not use or attempt to use any engine, software, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search Merit Financial, other than generally available third-party web browsers. You agree that you will not post or transmit any file which contains viruses, worms, Trojan horses or any other contaminating or destructive features, or that otherwise interfere with the proper working of Merit Financial. You agree not to attempt to decipher, decompile, disassemble, or reverse-engineer any of the software comprising or in any way making up a part of Merit Financial.
None of Merit Financial, any of its affiliates, agents, and service providers, and each of their respective officers, directors, members, shareholders, employees, agents, vendors, independent contractors or licensors (collectively the “MERIT FINANCIAL PARTIES”) guarantees the accuracy, adequacy, timeliness, reliability, completeness, or usefulness of any of the content and the MERIT FINANCIAL PARTIES disclaim liability for errors or omissions in the content, the products or the services. With respect to the Products (including, without limitation, free credit scores, free job search assistance, free debt negotiation assistance, free social services assistance, free financial literacy tools and applications, valuable offers for products and services from our partners, and estimated calculations of savings that might result from debt negotiation or transferring your credit card balance to another credit card or lender), you hereby acknowledge your understanding that Merit Financial is solely an intermediary between you and the national reporting agency actually furnishing the credit scores (in the case of free credit scores), between you and a prospective employer (in the case of job search assistance), between you and your lender (in the case of debt negotiation services), between you and a public or private social service agency (in the case of social service assistance, and between you and our partners (in the case of offers for products and services), and that our calculations of possible savings or benefits is merely an estimate; therefore, the MERIT FINANCIAL PARTIES hereby expressly disclaim any liability for the inaccuracy or incompleteness of any information provided or for the content, availability, or legality of any of the offers made by the partners, or of its estimated calculations of savings or benefit or any transaction or business.
The Services and all of the Content and Products are provided “as is” and “as available” and “with all faults” basis. To the fullest extent permissible by law, the MERIT FINANCIAL PARTIES make no representations, warranties or endorsements of any kind whatsoever, express or implied, as to: (a) the sites, the mobile application(s) and any other Services, (b) the Content, (c) the Products, (d) the downloadable items, (e) user content, (f) security associated with the transmission of information transmitted to or from Merit Financial or via the Services. The MERIT FINANCIAL PARTIES further make no representations, warranties or endorsements that (i) the services will meet your requirements; (ii) the services will be uninterrupted, timely, secure or error-free; (iii) the quality of any of the Content, the Products or the Services, information or other material obtained by you through the services will meet your expectations; or (iv) any errors in technology will be corrected. In addition, the MERIT FINANCIAL PARTIES hereby disclaim all warranties, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose, non-infringement, title, custom, trade, quite enjoyment, system integration and freedom from computer virus. Additionally, there are no warranties as to the results of your use of the services, the content or the products. This does not affect those warranties which are incapable of exclusion, restriction or modification under the laws applicable to this agreement.
Any material downloaded or otherwise obtained through use of the Services is done at your own discretion and risk and you are solely responsible for all damages to your computer system or mobile devices or loss of data that results from the download of such material. No advice or information, whether oral or written, obtained by you from the MERIT FINANCIAL PARTIES will create any warranty not expressly stated in these terms.
Merit Financial may discontinue or make changes in the Services, the Content, and/or the Products at any time without prior notice to you and without any liability to you or any third party. Any dated information is published as of its date only, and the MERIT FINANCIAL PARTIES do not undertake any obligation or responsibility to update or amend and such information. We reserve the right to terminate any or all services offerings or transmissions without prior notice to you. The Services could contain technical inaccuracies or typographical errors. Use of the Services is at your own risk.
Under no circumstances will the MERIT FINANCIAL PARTIES be liable for any loss or damages including, without limitation, general, special, direct, indirect, incidental, consequential, punitive or any other damages (including, without limitation, loss of profits, loss of goodwill, loss of use, loss of data, business interruption, or other intangible losses) of any kind whether in an action in contract or negligence, even if the MERIT FINANCIAL PARTIES, or representatives thereof, are or were advised of the possibility of such damages, losses or expenses, arising or relating in any way to: (a) the use or inability to use by any party of the Services, the content, the products, or any third-party site to which the Services is linked; (b) in connection with any failure or performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure; (c) the cost of getting substitute goods or services; (d) any products, data, information or Services purchased or obtained or messages received or transactions entered into, through or from the Services; (e) unauthorized access to or alteration of your transmissions or data; (f) statements or conduct of anyone on the Services; (g) the use, inability to use, unauthorized use, performance or non-performance of any third party provider site, even if the provider has been advised of the possibility of such damages; or (h) any other matter relating to the Services. The MERIT FINANCIAL PARTIES are not liable for any defamatory, offensive or illegal conduct of any user. Your sole remedy for dissatisfaction with the Services, the content, and/or the products is to stop using the Services and to notify us that you no longer desire to receive the Products. If your use of the Services, the Content, and/or the Products results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof.
In no event will the MERIT FINANCIAL PARTIES’ total liability to you for all damages, losses or causes of action of any kind or nature whatsoever exceed Ten United States Dollars (.00 USD).
If any of the foregoing limitations are found to be invalid, you agree that the MERIT FINANCIAL PARTIES’ total liability for all damages, losses, or causes of action of any kind or nature whatsoever shall be limited to the greatest extent permitted by applicable law.
Your access to and use of the Services is at your risk. If you are dissatisfied with the Services or any of the Content or the Product, your sole and exclusive remedy is to discontinue accessing and using the Services.
WAIVER OF UNKNOWN CLAIMS. By accessing the Services, you understand that you may be waiving rights with respect to claims that are at this time unknown or unsuspected, and in accordance with such waiver, you acknowledge that you understand, and hereby expressly waive, the benefits of law of any state which provides that a general release does not extend to claims which the Creditor does not know of or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the Debtor.
We have no obligation to monitor the Services; however, you acknowledge and agree that we have the right to monitor the Services electronically from time to time and to disclose any information as necessary or appropriate to satisfy any law, regulation or other governmental request, to operate the Services, or to protect itself or other users of the Services.
Because we use security measures designed to protect your privacy and to safeguard your information, we may not always be able to successfully provide our Products to you, so we do not guarantee or warrant that we will be able to provide any such Products to you, even if you submit a registration form to us for such Products. We may use your personal information to the extent necessary to process your order and carry out the transactions that you enter into with us.
This Agreement shall be subject to and construed under the laws of the State of Oklahoma, without reference to the conflicts of law provisions thereof.
You understand and agree that all claims, disagreements, disputes or controversies between you and Merit Financial, and its officers, directors, employees, representatives, agents, parents, affiliates, subsidiaries and/or related companies, including related to the Services, shall be resolved by final and binding arbitration. Because the Services provided to you by Merit Financial concern interstate commerce, the Federal Arbitration Act (“FAA”) governs the arbitrability of all disputes. However, applicable federal or state law may also apply to the substance of any disputes. The arbitration shall take place in Tulsa, Oklahoma. The arbitration shall be administered by the American Arbitration Association (“AAA”) in accordance with Title 9 of the US Code (United States Arbitration Act) under the AAA’s Commercial Dispute Resolution Procedures as supplemented by the Supplementary Procedures for Consumer-Related Disputes (and as stated therein, if there is a difference between the Commercial Dispute Resolution Procedures and the Supplementary Procedures, the Supplementary Procedures will be used). Neither you nor we shall be entitled to join or consolidate claims in arbitration by or against other users/consumers or arbitrate any claim as a representative or member of a class or in a private attorney general capacity. The parties voluntarily and knowingly waive any right they have to a jury trial.
NO CLASS ACTIONS. To the fullest extent permitted by applicable law, you agree that any and all disputes, claims and causes of action you may against Merit Financial in connection with or related to the Services will be resolved individually, without resort to any form of class action.
This Agreement is effective until terminated by either you or Merit Financial as set out below.
If you want to terminate your legal Agreement with Merit Financial, you may do so by notifying Merit Financial in writing. Your notice should be sent, in writing, to Merit Financial Solutions, Inc. at PO Box 690417, Tulsa, OK 74169-0417 and include your name, date of birth, and email address for your Merit Financial account. You may also terminate your account online at the Merit Financial website.
Merit Financial may terminate this Agreement at any time without notice, or suspend or terminate your access and use of the Services, the Content, and/or the Products at any time, with or without cause, in Merit Financial's absolute discretion and without notice.
The following section of this Agreement shall survive termination of your use or access to the Services: sections 3, 4, 5, 6, 7, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 25 and 26, and any other provision that by its terms or by its nature survives or should survive termination of your use or access to the Services, the Content, and/or the Products.
You agree to defend (if requested by Merit Financial) indemnify and hold harmless the MERIT FINANCIAL PARTIES from and against any and all claims, losses, expenses, demands or liabilities, including attorneys' fees and costs, incurred by the MERIT FINANCIAL PARTIES in connection with any claim by a third party (including any intellectual property claim) arising out of: (A) your use of the Services, the Content, and/or the Products; (B) your violation or alleged violation of this Agreement; (C) your violation or alleged violation of any applicable law or regulation, or (D) your infringement or alleged infringement by of any intellectual property or other right of any other person or entity. You further agree that you will cooperate fully in the defense of any such claims. The MERIT FINANCIAL PARTIES reserve the right, at their own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you shall not in any event settle any such claim or matter without the written consent of Merit Financial.
If you have questions regarding this Agreement or the practices of Merit Financial, please contact us by e-mail at Legal@MeritFinancialSolutions.com or by regular mail at Merit Financial Solutions, Inc., PO Box 690417, Tulsa, OK 74169-0417, Attention: Legal Department.
We take your privacy seriously. This policy covers how we treat personal information that we collect and receive. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information.
In addition to other information we collect when you register, we may collect your driver's license number and social security number. We may collect Personal Information through various other forms and in various places through the Services, including contact us forms, or when you otherwise interact with us.
We may also collect information concerning your values, opinions, attitudes, interests, preferences, lifestyle and other similar information (“Psychographic Information”). We use this information in order to determine what additional products and services might appeal to you and to help us target products or services that we believe may be of interest to you.
When you access the financial planning tools provided on our website, we may ask that you provide us information about your employment, assets and liabilities, income and expenses, tax returns, pay stubs, statements from your lenders and depository institutions, rent receipts and other similar information (“Financial Information”). We use this information in order to fulfill your request for assistance and provide the Services you are seeking.
In addition to any Personal Information, Demographic Information, Psychographic Information, Financial Information or other information that you choose to submit to us, we and our third-party service providers may use a variety of technologies that automatically (or passively) collect certain information whenever you visit or interact with the Services (“Usage Information”). For example, we automatically receive and record information that your browser sends whenever you visit the Merit Financial website. These server logs may include information such as your IP address or other unique identifier (“Device Identifier”), browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser from your computer or other device used to access the Services (any, a “Device”). A Device Identifier is a number that is automatically assigned to your Device used to access the Services, and our computers identify your Device by its Device Identifier.
We use aggregate data collected in log files and cookies for general purposes: to enhance or otherwise improve the Services, to customize the advertising and content you see, improve our services, develop new services, conduct research, and provide anonymous reporting for internal and external clients. These cookies and log files do not store your Personal Information, Demographic Information, Psychographic Information or Financial Information, but they are tied to your Personal Information in our system.
Below are examples of methods that we may use to collect Usage Information. In the future, other new technology and methods for collecting Usage Information may develop.
Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with the Services, such as the links you click on. The code is temporarily downloaded onto your Device from our web server or a third party service provider, is active only while you are connected to the Services, and is deactivated or deleted thereafter.
If you choose to use our referral service to tell a friend about our Services, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. We store this information for the purpose of tracking the success of our Invite-A-Friend referral program. The information you provide (names, e-mail addresses, etc.) is used to facilitate the communication and introduction to our Services. Please be aware that when you use any send-to-a-friend functionality through our Services, your name or e-mail address may be included in the communication sent to your friend.
Your friend may contact us at Remove@MeritFinancialSolutions.com to request that we remove this information from our database.
Certain aspects of the Services may be provided through an application on your mobile, tablet computer, or similar device (“Mobile Application”). You agree that we may collect and use technical data and related information, including but not limited to, technical information about your device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to you (if any) related to such Mobile Applications.
When you use any of our Mobile Applications, the Mobile Application may automatically collect and store information from your mobile device (“Mobile Device Information”). Here are some examples of the Mobile Device Information that may be collected and stored:
We may use information automatically collected by the Mobile Application (including the Mobile Device Information) in the following ways:
We may associate your unique device identifier or Mobile Application usage information with any personal information you provide, but we will treat the combined information as personal information.
For purposes of your use of any Mobile Application and the services offered through any Mobile Application, the Mobile Application may also collect certain information about you (including Personal Information) that you knowingly supply to the Mobile Application such as the following:
We will share your Personal Information or Financial Information with third parties only in the ways that are described in this policy.
We do not sell or rent your Personal Information to third parties for any purpose. We only share Personal Information with companies or individuals who are not our agents or services providers when we have your consent, or as otherwise permitted by this policy.
We may share with third parties certain pieces of aggregated, non-Personal Information, such as the number of users or psychographic profiles of users who clicked on a particular advertisement. Such information does not identify you individually.
We do not sell or rent your Financial Information to third parties for any reason. We only share Financial Information with companies or individuals in order to facilitate your specific request for Services. Such information does identify you individually and we may determine in each individual situation what Financial Information will be shared with the third party.
On our Services, We may serve you targeted advertisements based on your Personal Information, Demographic Information, Psychographic Information or Financial Information. Advertisers on our Services may include financial service providers (such as banks, credit card providers, insurance agents, stock brokers and mortgage lenders) and non-financial companies (such as cable providers, airlines, wireless carriers and software companies). Advertisers may assume that people who interact with, view, or click targeted ads meet certain targeting criteria - for example, women ages 18-24 with a certain minimum credit score. However, we do not provide advertisers any of your Personal Information or Financial Information when you view or interact with a targeted ad.
Third Parties Providing Services on Our Behalf. We may use third party vendors to perform certain aspects of the Services on our or your behalf, such as hosting the Services, designing and/or operating the Services’ features, tracking the Services analytics, and enabling us to send you special offers or performing other administrative services. We may provide these vendors with access to user information, including Personal Information, Psychographic Information and Financial Information, to carry out the services they are performing for you or for us. We require these third party vendors to provide at least the same level of care for your Personal Information and Financial Information as outlined in this Policy.
While we may use third party analytics service providers to evaluate and provide us with information about the use of the Services and viewing of our content, we do not share Personal Information with these analytics service providers, but they may set and access their own cookies, web beacons and embedded scripts on your Device and they may otherwise collect or have access to information about you, including non-personal information.
Co-Branded Services. Certain aspects of the Services may be provided to you in association with third parties (“Co-Branded Services”) such as our advertisers, business partners, or sponsors, and may require you to disclose Personal Information to them. Such Co-Branded Services will identify the third party. If you elect to register for products and/or services through the Co-Branded Services, you may be providing your information to both us and the third party. Any such information provided to the third party is subject to that third party’s privacy policies. Further, if you sign-in to a Co-Branded Service with a username and password obtained through the Services, your Personal Information may be disclosed to the identified third parties for that Co-Branded Service and will be subject to their posted privacy policies.
Sweepstakes, Contests and Promotions. We may offer sweepstakes, contests, and other promotions (“Promotion”) through the Services that may require registration. By participating in a Promotion, you are agreeing to official rules that govern that Promotion, which may contain specific requirements of you, including, allowing the sponsor of the Promotion to use your name, voice and/or likeness in advertising or marketing associated with the Promotion. If you choose to enter a Promotion, Personal Information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion’s official rules, such as on a winners list.
We will occasionally send you information on products, services, special deals, or promotions. Out of respect for your privacy, we present the option not to receive these types of communications by logging into your account and visiting the “My Profile” page and by following the unsubscribe instructions included in each promotional email.
We will send you strictly service-related announcements when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Based upon the personal information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you via email in response to your inquiries, to provide the services you request, and to manage your account.
Based upon the specific Services you have requested (examples include Services such as job search assistance, social services assistance, debt negotiation assistance, financial management and planning assistance and credit monitoring), we will communicate with you via email or text message to advise you of updates, status changes, requests for additional information, requests that you contact us by phone or log in to your account on our website, and similar notices that relate to events concerning the Services you have requested.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
The Services may permit you to submit ideas, questions, comments, suggestions or other content, including Personal Information (collectively, “User Content”), that is publicly viewable (such as on public portions of your user profile). We or others may reproduce, publish, distribute or otherwise use User Content online or offline in any media or format (currently existing or hereafter developed). Others may have access to this User Content and may have the ability to share it with third parties across the Internet. Please think carefully before deciding what information you share, including Personal Information, in connection with your User Content.
You may review your information by logging into the secure website and clicking the button “My Profile” and scrolling through Information. You may add to or update your information by clicking the button “Update Information” and entering new or replacement information. Only information that you have previously provided to us may be updated. Information obtained from your credit report may not be updated but will automatically be updated as new information is received from the credit reporting agency.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We may contract with third-party advertising networks, publishers and other entities to advertise our products and services on websites not affiliated with us. Some of these ads are online behavioral advertising – which serve advertisements that are more likely to be of interest to you using non-personal behavioral information. Such ads may contain cookies that allow monitoring of websites (including our own websites that part of our own Services) and your response to our advertisements. Cookies placed by these companies do not collect Personal Information. We limit companies that place our ads from using information for any purpose other than to assist us in our advertising efforts. If you prefer to not receive targeted advertising, you can opt-out of network advertising programs that use your information. To do so, please visit: the Network Advertising Initiative industry’s opt-out page.
Please note that if you opt out, you may still receive online advertising from us. Opting out from a specific advertising provider means that the ads you do receive will not be based on your preferences or behavior.
In order for behavioral advertising opt-outs to work on your device, your browser must be set to accept cookies. If you delete cookies, buy a new Device, access our Services from a different device, login under a different screen name, or change web browsers, you will need to opt-out again. If your browser has scripting disabled, you do not need to opt out, as online behavioral advertising technology does not work when scripting is disabled. Please check your browser's security settings to validate whether scripting is active or disabled.
Please note that even if you choose to remove your information (opt-out), you will still see advertisements while you're browsing online. However, the advertisements you see may be less relevant to you and your interests. Additionally, many network advertising programs allow you to view and manage the interest categories they have compiled from your online browsing activities. These interest categories help determine the types of targeted advertisements you may receive. The NAI Opt-Out Page provides a tool that identifies its member companies that have cookies on your browser and provides links to those companies.
New categories of marketing communications might be added to the Communications and Monitoring Preferences page from time to time, but we will require your consent and notice before marketing to you in this new way. We give you the opportunity to "opt-out" of having Personal Information. For example, you can elect not to receive newsletters or alert emails. You can do this by logging into your account and visiting the "My Profile" page and you may also follow the unsubscribe instructions included in each email.
The Services are operated in the United States and intended for users located in the United States. If you are located anywhere outside of the United States, please be aware that information we collect, including, Personal Information, Demographic Information and Financial Information, will be transferred to, processed and stored in the United States. The data protection laws in the United States may differ from those of the country in which you are located, and your Personal Information, Demographic Information or Financial Information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. By using the Services or providing us with any information, you consent to this transfer, processing and storage of your information in the United States.
Merit Financial services are not intended for anyone under the age of 18. Thus, we do not knowingly collect any Personal Information for anyone younger than the age of 18. We will delete any Personal Information collected that we later determine to be from a user younger than the age of 18. If you are a parent or guardian of a child under the age of 18 and believe he or she has disclosed Personal Information to us, please contact us at Legal@MeritFinancialSolutions.com via email or write to us at: Merit Financial Solutions, Inc. Attention: Legal Department, PO Box 690417, Tulsa, OK 74169-0417.
Merit Financial maintains physical, electronic, and procedural safeguards that comply with federal regulations to protect Personal Information that we collect about you.
We follow generally accepted industry standards, for example Secure Socket Layer (SSL) and encryption technology to establish a secure connection between your computer and our servers, creating a private session.
We employ firewalls and other security technologies to protect our servers from external attack and securely store your Personal Information and Financial Information. We control access to this information via secure web pages, and limit access to only those employees or third parties on a need to know basis.
We test our systems regularly to insure that our security mechanisms are up to date.
We incorporate commercially reasonable safeguards to help protect and secure your Personal Information, Credit Report Information and Financial Information. However, no data transmission over the Internet, wireless transmission or electronic storage of information can be guaranteed to be 100% secure. Therefore we cannot guarantee the security of any information you transmit to us, and you use our Services and provide us with your information at your own risk.
If you have any questions about security on our Web site, you can send an email to us at Legal@MeritFinancialSolutions.com.
If there are any material changes in the way we treat Personal Information and/or Credit Report Information and/or Financial Information, we will notify you by sending a notice to the primary email address specified in your marketing preferences or by placing a prominent notice on our site prior to the change becoming effective.
California’s “Shine the Light” law, California Civil Code § 1798.83, requires certain businesses to respond to requests from California customers (those who have an established business relationship with us) asking about the business’ practices related to disclosing Personal Information to third parties for the third parties’ direct marketing purposes. We do not share customer information with third parties for their direct marketing purposes, and California’s Shine the Light law therefore does not apply to us.
For additional information, or if you have questions regarding this policy or privacy practices at Merit Financial, please submit your questions or comments directly to Legal@MeritFinancialSolutiions.com via email or write to us at: Merit Financial Solutions, Inc., Attention: Legal Department, PO Box 690417, Tulsa, OK 74169-0417.
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